Code of Conduct
Policy objectives
The goal of Accesa (the Company) is to sustainably strengthen the success of our shareholders and clients through competitive IT solutions and services. Our Code of Conduct outlines the ethical principles and behaviours that govern our conduct as an organisation, that we all need to demonstrate. They are mandatory and are published externally on the Company’s website for transparency reasons.
Policy statement
The trust our shareholders and customers place in our company and in the quality of our service depends largely on how we behave and how we use our skills for the benefit of our customers.
We believe in a world in which businesses use technology to have a meaningful impact on the way we live, work, and do business.
We partner with our clients on this journey to envision and engineer the solutions that seamlessly integrate into their business and improve people’s lives. In doing this, we are guided by the following core ethical principles:
Honesty: We uphold honesty by consistently communicating truthfully, refraining from deception or misleading information, and being forthright in all our business interactions. We strive to build trust through transparent and accurate communication.
Integrity: We conduct ourselves with unwavering integrity, adhering to high moral and ethical standards in every facet of our operations. We keep our commitments, act ethically, and take responsibility for our actions, ensuring our business practices reflect our core values.
Transparency: We promote transparency by openly sharing information that is relevant and appropriate with our employees, suppliers, clients, and stakeholders. We believe in being open and accessible, fostering an environment of trust and accountability.
Respect: We treat everyone with respect, recognising every individual's inherent dignity and worth. We embrace diversity and inclusion, valuing different perspectives and cultures. We create a workplace and business environment that is free from discrimination, harassment, or bias.
Purpose, scope, and users
The purpose of this policy is to set the relevant ethical principles and fundamental values of the Company and to set the expected behaviour from employees, behaviour that the company considers fundamental to their successful operation.
All internal company guidelines and policies must be consistent with this code. This policy applies to all Accesa’s entities - Accesa IT Systems S.R.L., Accesa LLC, and Accesa Managed Services companies (collectively referred to as “the company”). As far as the term “employees” is used in this policy, it means all persons working for Accesa including the board of directors(Management Board). The suppliers and other third parties engaged in business activity with us, must adhere to our Supplier Code of Conduct available on Company’s website.
1. Main principles
Anti-Corruption and Bribery
Integrity, lawful conduct, and impartiality in business decisions are prerequisites for a trusting business relationship. We have a zero-tolerance policy for corruption, bribery, or any form of improper benefit, whilst we support all activities aimed at detecting, preventing, and reporting it. We document and make transparent all business transactions related to donations and sponsorships.
We comply with anti-corruption laws and regulations and actively promote a culture of transparency and ethical behaviour.
All employees are prohibited from accepting or offering improper benefits, as defined in the Anti-Corruption Policy and Conflicts of Interest Policy. Corresponding internal regulations apply, which must be observed by all employees in business dealings.
Compliance with laws and regulations
We comply with all applicable Romanian and international laws, regulations, and international standards governing our industry and business operations. This means we are committed to preventing and detecting illegal or unethical business practices.
We align our software/company’s products and services to legal requirements, including data protection, intellectual property rights, and cybersecurity.
Responsible Use of Technology
We use technology responsibly, aiming to prevent that our software and services do not cause harm, violate privacy, or facilitate illegal activities.
We are mindful of the potential societal impact of our products and services and take measures to address any ethical concerns.
Intellectual Property
We respect and protect intellectual property rights, both our own and those of others, by having a zero-tolerance for software piracy, plagiarism, or unauthorized use of copyrighted materials.
We implement proper mechanisms to prevent any infringement of intellectual property rights and we carefully monitor our products and services to fully comply with applicable legal requirements in this area.
Fair Competition
We compete fairly and ethically in the marketplace, adhering to anti-trust and competition laws.
We avoid using unlawful/ unfair competitive practices or providing any incentives, such as price fixing, collusion, improper gifts, or misleading advertising and maintain a strong commitment to fair and ethical competition.
All employees are instructed regarding their legal or contractual obligations not to disclose business secrets or other internal information to competitors or other third parties in an unauthorized and unjustified manner.
Data Protection
We follow the highest standards to safeguard personal data, as well as other confidential or restricted information such as commercial or trade secrets and business data, in line with applicable regulatory requirements and standards.
We build trust and confidence among clients, employees, and business partners, by adhering to the GDPR and Data Protection principles.
We collect and process data only for legitimate purposes, prioritise transparency towards data subjects and enforce proper technical and organisational measures to ensure personal data security.
We respect data subjects’ rights, promptly respond to data breaches, and we safeguard personal information, including when transferring data internationally. Our accountability extends to conducting privacy risk assessments, monitoring and auditing personal data handling, and regularly reviewing and updating our privacy practices.
Environmental Responsibility
We promote environmental responsibility and sustainability in our operations.
We strive to minimise our environmental footprint, reduce waste, promote sustainable practices, and comply with applicable environmental laws and regulations.
We encourage energy conservation, waste reduction, recycling, and responsible resource management.
Respect and Dignity at work and OHS
We promote a respectful and inclusive work environment free from discrimination, harassment, or unfair treatment. We foster a work environment that values diversity and provides equal opportunities for all employees.
We treat all individuals with respect and dignity, regardless of their gender, civil status, age, religion, disability, or any other protected characteristic.
We prioritize our employees’ health, safety, and well-being, maintaining a safe working environment, comply with occupational health and safety regulations (OHS), and encourage reporting of potential hazards.
Conflicts of interest
We conduct ourselves with integrity and honesty in all our interactions within the organization and with external stakeholders.
We avoid conflicts of interest and act in the company's best interests, maintaining transparency and avoiding deceptive practices. When a conflict arises, it must be disclosed promptly to the compliance function so that steps are taken to resolve or mitigate such conflicts.
We strongly discourage our employees from using any confidential information about our clients, suppliers, or other business partners, for their personal gain/interest or for other purposes than those for which it was entrusted to us.
Whistleblowing Reporting
We ensure the transparency and honesty of our business operations; thus, our business processes are fully and truthfully documented We have an internal control system and active risk management to avoid risks that could jeopardize the continued existence of the company.
We provide a dedicated channel for employees to report ethical concerns, misconduct, or violations of the Company’s internal regulations and policies.
Whistleblowers will be protected from any kind of retaliation, and reports are treated confidentially, and promptly investigated, whilst appropriate actions are being taken.
The employees, customers or suppliers of the Company are encouraged to make disclosures of offences, cases of suspected illegal behaviour, or serious irregularities-omissions in connection with the Code of Conduct through a dedicated reporting platform.
2. Closing word
Trust in a company is measured in particular by how shareholders, clients, and business partners perceive the company. This code of conduct does not work simply because it is available it must be applied in daily business activities, therefore:
We provide regular training and communication to ensure awareness and understanding of this Code of Conduct.
Employees and subcontractors are expected to read, acknowledge, and comply with the principles outlined in this Code.
By following this Code of Conduct, we uphold our commitment to integrity, responsibility, and ethical business practices, fostering trust and professionalism within Accesa and its subcontractors.
When you doubt any topic related to this Code, please seek advice from the Compliance Office (compliance@accesa.eu).