Virtual Assistants

Make the human-to-digital switch the right way

Whether employed internally or externally, natural language processing (NLP) and machine-learning-powered NLP can have a very positive impact on the growth of your business. Chatbots, voice bots, virtual personal assistants, virtual digital assistants, and cognitive agents – there’s a multitude of AI solutions to pick from.

As a full IT services provider, we’ve encountered a multitude of projects, enabling us to understand exactly which software solutions to connect to which business processes in order to get the job done, effortlessly and precisely.

Bot Workshop

Think a chatbot would be a good addition to your team? Chances are, it would be. By participating in our Bot Workshop – two days of brainstorming and rapid prototyping – you’ll know for certain. This is how you can start your journey with us:

Bot technology capabilities and value proposition: You need to know your options before picking the right one.

Specific problem statement: Together, we’ll find out what is really slowing you down; knowing where you are will give you a good idea of where you should be next.

Proof of concept development and testing: The workshop results in a prototype that will enable you to get the answers you need to move forward.

Business case considerations: Knowing how you’ll move forward is not enough – we’ll help you understand how this solution will impact your business.

Bot Lifecycle Services

Expert Consultation

Bot Workshop

Bot Conversational Design and Copywriting

Bot Implementation and Integration

Bot Production Deployment and Certification

Bot Maintenance

Bot Analytics

Platforms

Cognigy

Google DialogFlow

Success stories:

Digital Accelerators: AI-powered Claims Digitalisation
AI-Powered Claims Digitalisation
Digital Accelerators: AI-powered Customer Support
AI-Powered Customer Support
Digital Accelerators: AI-powered Helpdesk Support
AI-Powered Helpdesk Support

Other services: