Client background and business context

  • Client profile: Privately owned Swiss engineering firm providing a variety of services in the water, construction, and environment sectors.
  • Project: Cloud application to support the digitisation and automation of the client’s project reporting process.

Challenges

Aiming for a digital transformation, our client reached out to us in order to digitise and automate their project reporting process, which:

  • Was done manually company-wide 
  • Emerged through the exchange of printed or e-mailed Excel files by more than 100 project managers and internal stakeholders involved in the process 
  • Could only be executed quarterly, due to the fact that it was cumbersome and lengthy 

Our approach

Our collaboration started with the client participating in a service design workshop, from which we extracted valuable insights regarding the client’s project reporting process, its pain points, and how to best address them. The proposed solution was an Office 365 and Microsoft Azure cloud-based application specifically designed around its users and the project reporting process they’re engaged in, providing a modern, intuitive user experience. 

Given the fact that it was the company’s first time collaborating with an IT partner, we saw a great opportunity to introduce our client to the right modern technologies that would have a tremendous positive impact on their internal workflows, while also providing a significant, company-wide boost in speed and efficiency. 

In carrying out the project, we opted for the agile methodology, with milestone-based delivery according to the priorities identified and set during the service design workshop. 

Transparent and constant communication, an essential part of every single project we work on, was once again crucial to being both efficient and effective. 

Technologies used in this case study

  • Microsoft Azure
  • Azure Storage
  • .NET Framework
  • Microsoft Office 365
  • WebAPI
  • ReactJS

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