CMS PaaS to Bluemix IaaS Cloud Service Migration
Together with IBM and the client, we worked on an infrastr ...
Client background & business context
The company is a German globally leading lighting manufacturer with a history of more than 100 years.
- Revenue: €4.115 billion (2018)
- Number of employees: 27.400 all around the world (2018)
Project
Being in partnership with multiple external providers operating on multiple time-zones, the customer felt the need of a central team with high availability, able to monitor the IT infrastructure and all the related business processes.
Challenges
Accesa provided a 24/7 Monitoring team, able to identify potential issues and threats. We assessed impact and worked closely with both Internal and 3rd party providers until the issue(s) were resolved by:
- 24/7 monitoring of critical network and infrastructure devices
- Ensure availability of critical applications
- Lower business impacts
- Incident management
Our approach
- Frequent active checks of client’s Network and Infrastructure devices
- Identify potential issues and proactively inform responsible contacts
- Assess system faults based on priority
- Protect client’s best interest in relation with 3rd party providers
Results
- Lower business impact due to proactive alerting
- Constant alerting potential security threats
- Maintain a communication bridge until the issue is resolved
- Perform Critical End of Month SAP activities
Related case studies
München
Mies-van-der-Rohe-Strasse 6, c/o Design Offices
80807 München, Germany
E-mail: hello (at) accesa.eu
Cluj-Napoca
Constanta 12, Platinia
400158 Cluj-Napoca, Romania
E-mail: hello (at) accesa.eu
Oradea
Cetatii Square 1, Oradea Plaza
410520 Oradea, Romania
E-mail: hello (at) accesa.eu