Senior Technical Consultant


Cluj-Napoca or Oradea


 Business Process Solutions


We are looking for a Senior Technical Consultant who can manage the delivery of work packages in the field of ITSM and lead the team. You will also be responsible for implementing projects as part of the delivery, including workflow configuration and design, UI scripting and object definition. Thus, you will have the chance to implement technically complex business processes from a variety of industries and fields.

ITSM is a general term that describes a strategic approach for designing, delivering, managing and improving the way IT is used within an organization. The goal of every IT Service Management framework is to ensure that the right IT processes, people and technology are in place so that the organization can meet its business goals.

If you are an enthusiastic person that welcomes challenge as a means to develop, we want you in our Team!

About the team

By the end of the year, we plan to have a team of 2 Technical Consultants and a Delivery Manager, followed by a growth of additional 5 Technical Consultants at the beginning of next year.

About the projects

The project you will be involved in focuses on implementing IT and enterprise processes for our client’s customers, who are leading players in their industry and field, with the purpose of simplifying and optimising the management of their IT work environments. The project is just starting and we are in the process of creating the core team for future ramp-up.

Your role:

Lead all technical aspects of project delivery and solution delivery including: application configuration, workflow configuration, UI configuration in the field of ITSM

Work with projects in the form of work packages, delegate them to the other developers and supervise the implementation of the work packages in regards to quality + time + costs

Determine and evaluate detailed implementation efforts/ estimations, based on specifications and work package descriptions

Be a key member of the overall implementation project team

Prepare all client facing and internal deliverables that are technology related

Drive the continuous improvements of our implementation methodology and service offerings based on client experiences

If necessary, support the translation of the requirements

Design and test solutions to a wide variety of business challenges

Support the development team with coaching and technical support

Occasional travel availability

Willing to develop

PRINCE2 or ITIL certificates

Experience with TSQL

Experience with Webservices and REST API

Match your skills:

Must have

Relevant working experience in Software Development and Software Design (2+ years)

Good experience with Javascript, C#, MS Workflow Foundation 4.5 (incl. VB Expressions), Powershell

High ability to think and act conceptually, analytically and result-oriented

Good German spoken and written skills

Know and apply common software development methodologies, such as Scrum and/or Waterfall

Good understanding of processes

Ability to lead a team professionally

Excellent communication, coaching and presentation skills

In the future, desire to participate and lead functional kick-off workshops, with the purpose to identify business needs and high-level project scope, but also to understand both the business and market context

In the future, support the growth of the team and act as a technical lead and coach for junior colleagues

Reasons to join Accesa

Long-Term Development:

Your growth is encouraged and sustained, to have a lifelong impact on your career.

Technical workshops, trainings, certifications

Performance bonuses may be granted for projects and specialized trainings

English and German in-house classes

Dedicated time for study and research

Internal library and e-learning platforms access

Innovation & Challenges:

We ensure an environment where you are free to be creative and innovative, where you are encouraged and guided to achieve your professional goals.

Leadership, project management and consultancy learning programs

Hackathons and ideas incubator

Cell-based organisation & agile work environment

Equilibrium – Wellbeing Program:

Building a career and enjoying a thriving personal time can be challenging. That’s why we are committed to empowering you with the necessary tools, resources and strategies, you need to drive your lifestyle choices to a happy and a healthy path.

Work-Life Balance: flexible schedule, home office, vacation package – extra day each year

Physical Wellbeing: fitness instructor, sports & swimming classes, nutrition counseling, private medical insurance

Social Wellbeing: hobby clubs to support your passions, team building activities, weekly and annual social events, GoPro communication trainings, acts of kindness

Emotional Wellbeing: In-house coach (psychologist), focus and mindfulness apps, soft skills workshops, CPI personality assessments

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