Senior Technical Consultant
Cluj-Napoca or Oradea
Business Process Solutions
We are looking for a Senior Technical Consultant who can manage the delivery of work packages in the field of ITSM and lead the team. You will also be responsible for implementing projects as part of the delivery, including workflow configuration and design, UI scripting and object definition. Thus, you will have the chance to implement technically complex business processes from a variety of industries and fields.
ITSM is a general term that describes a strategic approach for designing, delivering, managing and improving the way IT is used within an organization. The goal of every IT Service Management framework is to ensure that the right IT processes, people and technology are in place so that the organization can meet its business goals.
If you are an enthusiastic person that welcomes challenge as a means to develop, we want you in our Team!
About the team
By the end of the year, we plan to have a team of 2 Technical Consultants and a Delivery Manager, followed by a growth of additional 5 Technical Consultants at the beginning of next year.
About the projects
The project you will be involved in focuses on implementing IT and enterprise processes for our client’s customers, who are leading players in their industry and field, with the purpose of simplifying and optimising the management of their IT work environments. The project is just starting and we are in the process of creating the core team for future ramp-up.
Lead all technical aspects of project delivery and solution delivery including: application configuration, workflow configuration, UI configuration in the field of ITSM
Work with projects in the form of work packages, delegate them to the other developers and supervise the implementation of the work packages in regards to quality + time + costs
Determine and evaluate detailed implementation efforts/ estimations, based on specifications and work package descriptions
Be a key member of the overall implementation project team
Prepare all client facing and internal deliverables that are technology related
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
If necessary, support the translation of the requirements
Design and test solutions to a wide variety of business challenges
Support the development team with coaching and technical support
Occasional travel availability
Willing to develop
PRINCE2 or ITIL certificates
Experience with TSQL
Experience with Webservices and REST API
Match your skills:
Relevant working experience in Software Development and Software Design (2+ years)
High ability to think and act conceptually, analytically and result-oriented
Good German spoken and written skills
Know and apply common software development methodologies, such as Scrum and/or Waterfall
Good understanding of processes
Ability to lead a team professionally
Excellent communication, coaching and presentation skills
In the future, desire to participate and lead functional kick-off workshops, with the purpose to identify business needs and high-level project scope, but also to understand both the business and market context
In the future, support the growth of the team and act as a technical lead and coach for junior colleagues
Reasons to join Accesa
Technical workshops, trainings, certifications
Performance bonuses may be granted for projects and specialized trainings
English and German in-house classes
Dedicated time for study and research
Internal library and e-learning platforms access
Innovation & Challenges:
Leadership, project management and consultancy learning programs
Hackathons and ideas incubator
Cell-based organisation & agile work environment
Equilibrium – Wellbeing Program:
Building a career and enjoying a thriving personal time can be challenging. That’s why we are committed to empowering you with the necessary tools, resources and strategies, you need to drive your lifestyle choices to a happy and a healthy path.
Work-Life Balance: flexible schedule, home office, vacation package – extra day each year
Physical Wellbeing: fitness instructor, sports & swimming classes, nutrition counseling, private medical insurance
Social Wellbeing: hobby clubs to support your passions, team building activities, weekly and annual social events, GoPro communication trainings, acts of kindness
Emotional Wellbeing: In-house coach (psychologist), focus and mindfulness apps, soft skills workshops, CPI personality assessments
Not necessarily looking for a job, but for a real development opportunity?
We might have you covered on this.