- Implement the customer portal on both backend and frontend.
- Act as a consultant for the customer when it comes to technical or functional solutions or improvements.
- Work autonomous on the tasks at hand.
We create a customer portal module as part of a bigger project, in order to provide a central platform for the customers and potential customers. The aim of the platform is to guide, monitor and optimize the customer journey.
The project consists in a document management engine that acts as a one place integration and collaboration between different SAP systems types (BW, BO, BPC, HANA). Genrate high-quality documentation at the touch of a button and achieve unprecedented transparency with your SAP BW.
The user should be able to create an account, find product information and contact persons, request demo versions, manage licenses, calculate prices and create business cases, use an interactive guide for the evaluation of the products, be able to maintain their master data. Also, the portal must be able to interact with ZOHO CRM.
The team in Cluj has 5 developers, covering all levels of seniority. They have full autonomy on their work schedule and direct contact with the customer, which has been with Accesa for more than 10 years.
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