Application Support Specialist
IT Integrated Services
As an Application Support specialist, you’ll have the opportunity to be part of a leading team of App Support specialists and work on projects that make an impact on business.
We’re looking for an Application Support Specialist who can help us analyze and solve potential problems that might occur in the E-commerce process.
At the moment, our team is growing looking forward in taking more responsibilities. We will start with a normal working hour schedule and moving forward we will have a team that will provide 24/7 services covered in 12 hours shifts.
Ensure that the online platform and all its supporting tools are up and running
React to Business Flow related incidents by either fixing the issue according to the provided documentation or by assigning it to the appropriate person or department
Match your skills:
A technical background (basic knowledge of Linux is a plus) and willingness to learn;
Experience using ticketing systems and a good comprehension of E-commerce processes;
Very good communication skills and high attention to details;
Capable of recognizing problems and gathering information in order to solve them;
Strong analytical approach and reasoning skills needed to solve complex issues;
Proactivity, involvement and teamwork are also of great value;
Good English skills.
It would be great if you were familiar with:
SAP Hybris knowledge, or previous experience with SAP products.
German language proficiency
Reasons to join Accesa
Technical workshops, trainings, certifications
Performance bonuses may be granted for projects and specialized trainings
English and German in-house classes
Dedicated time for study and research
Internal library and e-learning platforms access
Innovation & Challenges:
Leadership, project management and consultancy learning programs
Hackathons and ideas incubator
Cell-based organisation & agile work environment
Equilibrium – Wellbeing Program:
Building a career and enjoying a thriving personal time can be challenging. That’s why we are committed to empowering you with the necessary tools, resources and strategies, you need to drive your lifestyle choices to a happy and a healthy path.
Work-Life Balance: parenting workshops, flexible schedule, home office, vacation package
Physical Wellbeing: themed workshops, fitness instructor, nutrition counseling, private medical insurance
Social Wellbeing: hobby clubs to support your passions, team building activities, social events, improv workshops
Emotional Wellbeing: In-house coaches, focus and mindfulness apps, EQ workshops, CPI personality assessments
Find out more over a cup of coffee:
Not necessarily looking for a job, but for a real development opportunity?
We might have you covered on this.