Application Support Specialist

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Cluj-Napoca

team

IT Integrated Services

Summary

As an Application Support specialist, you’ll have the opportunity to be part of a leading team of App Support specialists and work on projects that make an impact on business.

We’re looking for an Application Support Specialist who can help us analyze and solve potential problems that might occur in the E-commerce process.

At the moment, our team is growing looking forward in taking more responsibilities. We will start with a normal working hour schedule and moving forward we will have a team that will provide 24/7 services covered in 12 hours shifts. 

Your role:

Ensure that the online platform and all its supporting tools are up and running

React to Business Flow related incidents by either fixing the issue according to the provided documentation or by assigning it to the appropriate person or department

Match your skills:

A technical background (basic knowledge of Linux is a plus) and willingness to learn;

Experience using ticketing systems and a good comprehension of E-commerce processes;

Very good communication skills and high attention to details;

Capable of recognizing problems and gathering information in order to solve them;

Strong analytical approach and reasoning skills needed to solve complex issues;

Proactivity, involvement and teamwork are also of great value;

Good English skills. 

It would be great if you were familiar with:

SAP Hybris knowledge, or previous experience with SAP products.

German language proficiency

Reasons to join Accesa

Long-Term Development:

Your growth is encouraged and sustained, to have a lifelong impact on your career.

Technical workshops, trainings, certifications

Performance bonuses may be granted for projects and specialized trainings

English and German in-house classes

Dedicated time for study and research

Internal library and e-learning platforms access

Innovation & Challenges:

We ensure an environment where you are free to be creative and innovative, where you are encouraged and guided to achieve your professional goals.

Leadership, project management and consultancy learning programs

Hackathons and ideas incubator

Cell-based organisation & agile work environment

Equilibrium – Wellbeing Program:

Building a career and enjoying a thriving personal time can be challenging. That’s why we are committed to empowering you with the necessary tools, resources and strategies, you need to drive your lifestyle choices to a happy and a healthy path.

Work-Life Balance: parenting workshops, flexible schedule, home office, vacation package

Physical Wellbeing: themed workshops, fitness instructor, nutrition counseling, private medical insurance

Social Wellbeing: hobby clubs to support your passions, team building activities, social events, improv workshops

Emotional Wellbeing: In-house coaches, focus and mindfulness apps, EQ workshops, CPI personality assessments

Find out more over a cup of coffee:







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