Business case hetras has developed the first pure Software as a Service (SaaS) application for hotels and hotel chains of all sizes that consolidates multiple functional areas into a unified application, by combining a traditional property management systems (PMS), central reservation systems (CRS), customer relationship management (CRM), channel management and internet booking engines. The company provides a complete set of …

Business context In a dynamic business environment, enhanced customer satisfaction ensures that company’s good reputation continues to grow. Providing timely responses to customer feedback often plays the role of a true differentiator in the marketplace. Complaints handling is directly related to customer experience. Technology can make it easier to record, track and resolve the causes of customer complaints. Alegri Germany …

Cloud4Gantt

Business context The needs and requirements of today’s business world tend to become more complex than ever. Quality, budget control and time to market goals take on increased significance in any business sector. As a consequence, project management has emerged as a powerful tool for ensuring the success of a company. Project management software makes team collaboration easier and helps to efficiently …

BI Docu Performer

Business context Nowadays, organizations all over the world face increasing volumes of business data locked within databases and applications.  The need of having a simplified access to critical corporate data becomes a matter of efficiency and performance. SAP BW systems provide self-service access to company insights and data and thus enabling business users to make faster and more documented decisions. …

Spontacts

Business context The Swiss start-up company, Spontacts, was founded in 2006 having in mind the idea of enabling people to be more spontaneous in organizing their leisure activities by making the planning of free time simpler and funnier. The concept behind the application is inventive and simple: members should easily come into contact with other people who share the same interests and …

Business context 2Solution together with Accesa has specified and implemented Airbus VISO, a cloud based software tool suite for process management in enhanced enterprise environments. The Airbus VISO (a XDF Process extension)is used by the Process Assurance Department of Airbus in Germany, France, United Kingdom and Spain. The delivery process, outlined by common actions and sustained efforts, was completed through …