SAP BI Consultant

Location: Cluj-Napoca
Competence Center: SAP Consulting

Who are we looking for?

We’re looking for a new colleague with experience and know-how in supporting, monitoring and troubleshooting business-critical SAP BI/BW applications
At the moment, our SAP Consultancy team gets expanded, heading towards new clients and expanding the expertise.
As an SAP BI / BW consultant, you’ll have the opportunity to be part of the “Business Intelligence Competence Center” (BICC), working with BW 7.4 on Hana and collaborating closely with development / 3rd level support.

Your role:

  • Resolve incidents
  • Work with key users and 3rd level support for problem analysis and problem resolution
  • Implement changes and service requests
  • Work with command center for job control tasks
  • Document processing steps for incidents, problems and changes within ticketing tool
  • Perform application and process monitoring and initiate proper measures for incidents that have been identified through the monitoring tools
  • Maintain instruction manual and documentation of operational processes
  • Work with projects to plan and implement deployments of new applications into production
  • Perform on-call duty if required

Match your skills:

  • >1 years of experience and know-how in supporting, monitoring and troubleshooting business critical SAP BI/BW applications (must)
  • Ability to understand BI architecture concepts (as a plus)
  • Ability to understand business processes (must)
  • Experience with analyzing and resolving incidents that affect the availability or performance of applications (must)
  • Experience with dispatching trouble tickets to next level resolver groups (must)
  • Experience with structured workflows, following ITIL service management processes for incident, problem and change management (must)

Reasons to join the Accesa journey:

Long-Term Development

We ensure an environment where you are empowered to be creative and innovative, where you are encouraged and guided to achieve your professional goals.

  • Learning opportunities through TechLeague, Accesa’s program for professional development
  • Opportunity for career growth in one of Europe’s Fastest Growing Companies (Deloitte, 2015)
  • Rewarding salary package (depending on experience)
  • Bonuses (depending on results)
  • English and German in-house classes
  • Value recognition
  • Agile work environment

Work-Life Balance

Building a career and enjoying a thriving personal time can be challenging. That’s why we are committed to helping you make the most of them, through a variety of time management possibilities and social activities.

  • Flexible schedule: we value the results
  • Fitness and Nutrition Instructor
  • Vacation package – extra day each year
  • Team building activities
  • Weekly and annual social events
  • Hobby clubs to support your passions
Interested in a career at Accesa?
Send us your CV along with a letter of intent, and we'll get back to you.

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